Effective leaders turn listening into improving.
Our customers are building stronger cultures, retaining employees longer and improving productivity.
Brands turning feedback into action:
Dos Toros learned early that by putting their people first, they'd actually provide a better experience for customers.
HIF taps into their own wisdom, using Hyphen to crowdsource ideas from internal experts to elevate the overall customer experience.
With over 1200 employees spread across 20 countries globally, InMobi struggled to keep up with maintaining success. Their answer was continuous feedback and actionable insights from Hyphen.
Hyphen helped us get more actionable feedback in a few days than we'd gotten in the 6 months. Hyphen is truly a game changer helping us stay engaged with employees and ensuring that each of them feels heard. The positive uptick of our Glassdoor reviews says it all!
Ensuring that we keep our global team engaged while listening to them in real-time was always a challenge. Hyphen has helped us change this from a challenge to a strength. With Hyphen's suite of capabilities we now are able to find out what's important to our people at scale and in real-time. Being able to do that in the employee's preferred language has been a big bonus!
With the evolving business landscape, we saw the need for a solution that could help us be more proactive in capturing real-time feedback and addressing it there and then. Utilizing Hyphen allows us to communicate in a socially engaging way and surface previously unknown feedback and sentiment. We're now much more effective in addressing and engaging with our people.
As we look to expand to 20 locations, it became very hard to assess employee satisfaction as our leadership team couldn't engage with our employees. The insights that we can leverage has been super helpful for planning our people initiatives.